Frequently Asked Questions

General

The active ingredients in DOCTOR HOY’S™ products are listed as topical or external analgesics by the Food and Drug Administration. Both the DOCTOR HOY’S™ Pain Relief Gel and Arnica Boost cream contain Arnica, a natural anti-inflammatory, which relieves pain by decreasing inflammation.

Yes, our company and our Pain Relief Gel and Arnica Boost are all registered with the FDA. Our products are produced in an over-the-counter (OTC), FDA approved facility and DOCTOR HOY’S™ meets all required stability testing.

Whenever you have stiffness, aches, or pain in muscles and joints. Our products are safe for everyday use.

Very rarely does DOCTOR HOY’S™ cause skin irritation. We have added skin-softening agents to help protect and hydrate the epidermal layer and are pH balanced. However, if you have sensitive skin we recommend applying the product to a small area before normal use.

Click here for our store locator. If you don’t find a store in your area, you can order DOCTOR HOY’S™ by calling us toll-free at 1.866.674.8000, or place an order online by clicking here..

Both our Pain Relief Gel and Arnica Boost can be used by children. Consult a doctor for children under the age of 2.

DOCTOR HOY’S™ is made from all natural ingredients with no toxins, parabens or aspirin derivatives. Consult with your healthcare provider if you are pregnant or nursing.

If you purchased our product directly from our company and are not satisfied after using DOCTOR HOY’S™ as directed, simply return the unused portion within 30 days for a full product refund (less postage). If you purchased the product from one of our retailers, please contact that retailer for their specific policy.

DOCTOR HOY’S™ NATURAL PAIN RELIEF GEL

DOCTOR HOY’S™ Natural Pain Relief Gel is a topical, water-based, analgesic which combines Arnica Montana, a powerful, natural anti-inflammatory, with Time Release Menthol and Camphor for deep comforting relief from painful muscles, joints, stiffness, backache, neck ache, arthritis, bursitis, sprains, strains, and bruises.

Menthol and Camphor are listed as topical or external analgesics by the Food and Drug Administration. They help to block pain receptors.Because Menthol only lasts about 40 minutes after it is applied to the skin, a portion of our Menthol is encapsulated in a Time Release Delivery System to produce hours of relief. The Pain Relief Gel also contains Arnica, a natural anti-inflammatory, which relieves pain by decreasing inflammation.

INGREDIENTS

Active Ingredients

Camphor USP natural crystals (5%)
Menthol USP natural crystals (5%)

Inactive Ingredients

Ammonium Acryloyldimethyltaurate/VP Copolymer – gelling/thickening agent for aqueous systems, used for its superior skin compatibility.

Arnica Montana tincture (1%) – used by many homeopathic types for pain and swelling.

Beta Cyclodextrin – used to entrap menthol in timed-release system – it is a natural sugar complex.

Bio-Saccharide Gum – thickening agent, water soluble, comes from plants and trees.

Cellulose – Obtained from plants, used as a thickener, found in cell walls of plants.

Chromium Hydroxide Green – natural earth pigment, approved by FDA in 1977 as a colorant and is used many products including eye shadows and mascaras – used as part of encapsulated Vitamin E (gives Vitamin E capsule green color).

Distilled water – water that has been purified by boiling and then condensed.

Hamamelis Virginiana – witch hazel extract- astringent. It is used to carry active ingredients into the skin.

Hydroxypropyl Methylcellulose – A thickening agent and a stabilizer derived from wood pulp or plants, used as part of encapsulated Vitamin E.

Isopropyl Alcohol – used as topical disinfectant and to aid in use of menthol crystals.

Mannitol – Natural sweetener found in plants, can be used as a laxative, used as part of the timerelease system.

Menthol – menthol potion of timed-release system.

Oleyl Alcohol and Zanthoxylum Alatum – extract of the Szechwan pepper, used to help protect skin from irritation.

Potassium Hydroxide – Naturally occurring mineral, used as an emulsifier and to aid in pH balance (product contains less than .05%).

Tocopheryl Acetate – used in green Vitamin E beads.

Vegetable Glycerin – used as an emollient and moisturizer.

Use before physical activity to prepare joints and muscles for exercise and to prevent injury or alleviate pain.
Use during activity to reduce pain, cramping, and spasms.
Use after activity to quicken recovery and reduce soreness.

While this will vary from person to person, most report between 1 to 5 hours of deep, lasting relief. This is due to our unique Time Release Delivery System. Layering the gel allows for deeper absorption in the tissue for extended relief. Adding DOCTOR HOY’s™ Natural Arnica Boost cream can increase this relief even further.

For best results, apply a generous amount to the affected and surrounding areas. Massage the gel into the skin until it has completely absorbed into the skin and begins to dry. Layering the gel allows for extended relief and a stronger sensation.

No, because the gel is water-based, it absorbs quickly into skin and muscles and dries clean.

It will cause slight, momentary discomfort and make your eyes water which will help flush it out.

Most people feel a cool sensation followed by a warming sensation. This is due to our perfect balance of 5% Menthol and 5% Camphor. Our water-based gel leaves the skin clean and without residue.

No, our gel is water-based, nor do we use parabens, aspirin derivatives, salicylates, petroleum chemicals, waxes, fillers, dyes, or animal by-products.

The gel has a moderate Menthol scent that vanishes within 10–15 minutes.

No.

No, our gel is water-based.

DOCTOR HOY’S™ NATURAL ARNICA BOOST

DOCTOR HOY’s Arnica Boost is an all-natural, topical cream made from the Arnica Montana flower which combines its amazing qualities with MSM, Aloe Vera, Witch Hazel, St. John’s Wort and many other beneficial ingredients to provide an extra “Boost” of Arnica to sensitive or painful areas of the body. It is unscented and has no sensation.

Arnica Boost attacks inflammation and speeds the healing of a bruise and is ideal for recovery from surgical procedures or injury. It also helps to soothe nerve pain, calm muscle spasms, relieve painful joints, backaches and arthritis.

INGREDIENTS

Active Ingredients
Arnica Montana Extract (5%)
MSM (2%)

Inactive Ingredients

Hamamelis Virginiana (Witch Hazel) Leaf Extract – Anti-inflammatory, strong anti-oxidant and astringent

Aloe Barbadensis Leaf Juice (Aloe Vera Gel) – Skin conditioning agent. Used topically will ease inflammation of joints and reduce arthritis pain

Hypericum Perforatum Extract (St. John’s Wort) – Used to treat bruises, inflammation, muscle pain, and nerve pain

Deionized Water – Purified water with mineral ions (salts) removed. Used as a medium or additive in many pharmaceutical or cosmetic products, desired for its low chemical reactivity

Simmonsdia Chinensis (Jojoba) Seed Oil – Skin conditioner, loaded with Vitamin E, regenerates skin

D-Alpha Tocopherol – The only natural and most nutritionally significant form of Vitamin E

Argania Spinosa Kernel Oil – Also known as Argan oil. High in anti-aging Vitamin E, reduces skin irritation. Strengthens the protein bonding structures in the skin improving elasticity

Calendula Officinalis Flower Extract – Used to prevent muscle spasms, reduce pain and swelling, and to treat poorly healing wounds and varicose veins

Chamomilla Recutita (Matricaria) Flower Extract – Used for its antioxidant and anti-inflammatory properties. It is extremely soothing and beneficial for damaged skin by acne and excessive dryness. Skin cell degradation is slowed, diminishing the appearance of wrinkles and fine lines

Tilia Cordata Flower Extract – Skin conditioning agent

Caprylic/Capric Triglyceride – Soothing emollient and thickening agent derived from coconut

Cetearyl/ Sorbitan Olivate – Emulsifier, combines the properties of olive oil with other naturally derived ingredients.

Panthenol – Form of vitamin B5, used as a moisturizer and lubricating compound

Safflower Oil – Widely used in skincare products, recommended for treating acne, scars, wrinkles and extremely dry and flaky skin. Easily absorbed by the skin

Cetyl Alcohol – Derived from coconut oil and palm oil. Commonly used in conditioners

Glyceryl Monostearate – An organic molecule used as a stabilizer

Stearic Acid – Fatty acid that occurs naturally in plants. Used as a thickener

Glycerin – Humectant. Helps skin retain its moisture

Squalene – Unique oil that naturally occurs in skin. Helps to stabilize the skin’s structure

Triethanolamine – Organic compound used as a pH balancer

Allantoin – Natural element used as a safe and effective analgesic. It offers a soothing nature to skin care formulations as an anti-irritant, anti-inflammatory and as a general skin protectant

Use Arnica Boost anytime to relieve pain and reduce inflammation. It can be used on its own or after applying DOCTOR HOY’S Natural Pain Relief Gel to promote faster healing and longer lasting relief.

Yes, because the cream has no scent and no sensation it is perfectly safe and comfortable to use in sensitive areas. It is also safe for use on abrasions and cuts and will help these heal quicker. The cream itself has a very soft and smooth texture, goes on easily, and absorbs quickly into the skin, leaving it feeling soft and supple.

Arnica Boost contains a few nourishing essential oils namely Jojoba, Safflower and Argan. These help with conditioning, protecting, and healing the skin while leaving it feeling soft and nourished.